Privacy Policy

Privacy Policy | Our Undertaking

Cape Insights understands the importance of privacy, and undertakes to protect and maintain all the information you share with us.
We will not disclose any personal information or purchase history to any external company or person without your prior consent, or unless required by law.


We use your email address as the primary means of communication and to collect feedback as well as information regarding your interests, or suggestions about developing new programmes.

We use your name and address to send you newsletters if you choose to receive them, as well as updates, and once you sign up for a tour you receive tour information eight weeks in advance of the start of the trip.


When you register with us or conduct a payment transaction, we use industry standard encryption technologies to protect your personal information.

Our payment service provider is PayGate, approved by First National Bank – a division of FirstRand Bank Limited, an authorised financial services and credit provider. Any information you provide on our website is treated securely.

To protect your information we use contractual means with service providers who undertake all reasonable precautions while securing your credit card processing and payment procedures.


We use a browser feature called a cookie, placed on your computer by our computer to help our programme registration process. Cookies also help us understand what information interests you as well as how we can make your navigation through our site easier for you, by tracking your clicks through our site. This is a common technology used widely in the internet and will not harm your computer in any way.

We do not sell or redistribute cookie-based information, and no personal information is stored in long-term cookies set by our site.

For your convenience and additional information our website contains links to other sites though we are not responsible for the privacy practices or the content of such websites.

Please see here for our Protection of Personal Information (POPI) policy